Shipping And Return Policy

Shipping Information

Most purchases are shipped from CA via USPS. Some products are shipped from India. All Orders are processed within 24 hours of receiving the payment.
Depending on the product(s) you purchase on www.craftoptions.com and the location to which the products will be delivered, different shipping methods are available. At the time of checkout you will be able to choose a shipping method for your product(s). Shipping cost is based on the shipping method of your choice and the weight of the package. We use USPS (United States Postal Services) for all shipping methods. Your total shipping charges will be calculated at the time of checkout before submitting the order.
Shipping Rules and Restrictions
Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States.

Item Availability
On the product detail page we clearly mark “In stock” or “out of stock”. Most of the items are in Stock and ready to ship. Most orders for In-Stock products are shipped as soon as your online purchase is completed. Products are shipped once they are located in stock, your payment is approved, and the receiving address is verified.

Returns

Return Policy
We take great pride in the quality of our products. If, for any reason, you are not happy with your purchase, you may return the item(s) within 15 days. We will exchange it or refund the merchandise price, plus any applicable sales tax.
We make returns easy! Send the merchandise back to us at:
CraftOptions
2273 Cartier Circle,
CA-92324, USA
Shipping charges are non-refundable. However, if the return is the result of our error, we will pay the original and return shipping charges. We’ll ask you to pay the postage to send back any item that doesn’t 100% delight you.
Please note that the Merchandise must be returned in original condition.
We regret that we do not give price adjustments on previously purchased items.
For further assistance please send an email to customerservice@craftoptions.com


Refunds

Once we receive the returned item, it takes 7-10 business days to receive your refund. If you have any question regarding your refund, please email us at customerservice@craftoptions.com .